1. Avigilon Tech Support Number
  2. Avigilon Control Center Client 6

The Avigilon Control Center (ACC™) Client software works with the Avigilon Control Center Server software to give you access and control of your surveillance system. The Client software allows you to view live and recorded video, monitor events, and control user access to the Avigilon Control Center system. The Client software also gives you. On the Setup page, you can configure the Avigilon Control Center system admin settings like you would in the ACC Admin Tool. Restarting the ACC Software. If the ACC Server software is not operating as expected, you can try to resolve the issue by restarting the server component. On the Setup page, click Disable ACC ES. Avigilon Control Center Documentation. Avigilon Control Center 7 Help Center. The Client software allows you to view live and recorded video, and control user access to the Avigilon Control Center. The Client software also gives you the ability to configure the server, cameras and other external devices that are part of your surveillance system. ACC 6 Client Standalone (v 6.14.24.0) ACC 6, EXE:: filedownloadRelease Notes filedownloadEXE File: ACC 6 Player Standalone (v 6.14.24.0) ACC 6, EXE:: filedownloadRelease Notes filedownloadEXE File: Product Flyers: Avigilon Control Center 6 Video Management Software Flyer.

To reset the administrator password for the AvigilonControl Center Client software, you must delete all existing user and group account information from the server Config Volume.

Tip: You can avoid this procedure if you have a user account that has all the same permissions as an administrator. You can use this user account to reset the administrator password in the AvigilonControl Center Client software.

  1. In the Admin Tool, click Shut Down. If you have multiple servers in your site, you need to shut down all the servers in your site.
  2. Select Settings > .
  3. In the Storage dialog box, make note of the drive that holds the Config Volume.
  4. Access the Config Volume drive and navigate to the AvigilonConfigDbDirectorySharedUsers folder.

    For example, D:AvigilonConfigDbDirectorySharedUsers.

  5. Delete all the files in this folder. If you have multiple servers in your site, you need to delete this folder from every server in your site before you do the last step.

    The server automatically resets all the user and group settings back to the factory default.

  6. In the Admin Tool, click Start Up. Repeat for each server in your site.

Once all the servers have come back online, you can log into the site using the default administrator credentials:

  • Username: administrator
  • Password:<leave blank>

To add users and groups to the server, see The AvigilonControl Center Client User Guide.

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